Privacy Policy

We may collect the following information from you through our website forms, Meta/Facebook/Instagram lead forms, WhatsApp, phone calls, emails, or other inquiry channels:

• Full name
• Mobile number
• Email address
• City / location
• Travel destination preference
• Travel dates
• Number of travellers
• Budget range
• Type of trip
• Hotel category preference
• Additional travel requirements

We use your information to:

• Contact you regarding your travel inquiry
• Share domestic or international tour package details
• Provide pricing, itinerary & hotel information
• Visa, cruise and ticketing-related information
• Suggest suitable packages based on your needs
• Send offers, updates & promotional travel info
• Respond to your questions and service requests
• Improve our services and travel planning experience

When you submit your details through our website, advertisement, or lead form, we may contact you through:

• Phone call
• WhatsApp
• SMS
• Email

We may share travel package details, offers, updates, and service-related information based on your inquiry. You may request us to stop promotional communication at any time by contacting us.

We may share your information only when required to provide travel-related services, such as:

• Hotels
• Airlines
• Visa assistance partners
• Transport providers
• Tour operators
• Travel service vendors
• Payment or booking support partners

Your information is shared only to the extent necessary to process your inquiry, booking, or travel service request.

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online platform, website, or digital communication method can be guaranteed to be 100% secure. By sharing your information with us, you acknowledge this risk.

Our website may use cookies or similar tracking technologies to improve user experience, understand website performance, and support marketing activities.

Third-party platforms such as Google, Facebook, Instagram, or analytics tools may also collect certain data based on your interaction with our website or advertisements.

You can manage or disable cookies through your browser settings.

Our website may contain links to third-party websites, payment pages, WhatsApp links, social media pages, or partner platforms.

Columbus Tourism is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before sharing your information.

We may retain your personal information for as long as necessary to:

• Respond to your inquiry
• Provide travel services
• Maintain customer records
• Follow up regarding packages or bookings
• Meet legal, accounting or business requirements

You may request deletion or correction of your personal information by contacting us.

You may contact us to:

• Request access to your personal information
• Correct inaccurate details
• Request deletion of your information
• Opt out of promotional messages
• Ask questions about how your information is used

Our services are intended for general travel customers. We do not knowingly collect personal information from children without parental or guardian consent.

If you believe a child has shared personal information with us, please contact us and we will take appropriate action.

Columbus Tourism may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

We recommend checking this page periodically for updates.